Privacy Policy

Last updated: January 1, 2025

At Lampron, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

1. Information We Collect

We collect personal information that you provide directly to us, including your name, email address, phone number, mailing address, and payment information when you request a quote, book a service, or create an account. We also collect information automatically when you visit our website, such as your IP address, browser type, and browsing behavior.

2. How We Use Your Information

We use the information we collect to provide and improve our moving, storage, delivery, and packaging services. This includes processing your bookings, communicating with you about your service, sending you estimates and invoices, providing customer support, and personalizing your experience. We may also use your information to send promotional communications, which you can opt out of at any time.

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors and communication platforms. We may also disclose your information when required by law, to protect our rights, or in connection with a business transfer or merger.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. You may also request a copy of the data we hold about you or ask us to restrict processing. To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. We encourage you to review this policy periodically.